Frequently Asked Questions
What’s the difference between a crate engine and a regular engine?
A crate engine is a fully assembled engine shipped in a crate, ready for installation. It’s typically brand new or remanufactured, while a “regular” engine may refer to used or pulled engines from vehicles.
Are your engines new or rebuilt?
We offer both new and professionally rebuilt engines. Each product page clearly indicates the engine condition, specifications, and warranty coverage.
Do your outboard motors come with a warranty?
Yes. Most outboard motors come with a standard 3 to 5-year manufacturer’s warranty. Warranty details are listed on each product page.
Do you ship engines and equipment across the USA?
Yes, we ship nationwide with insured freight carriers. Standard delivery takes 3–7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to over 120 destinations globally through our logistics partners. Contact our support team for a custom shipping quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, wire transfers, and financing through trusted third-party providers.
What is your return policy?
We offer a flexible 30-day return policy on most products, provided the item is unused, in original packaging, and not custom-built. Our return Policy extension in 90 days
Do you charge restocking fees for returns?
Some returned items may be subject to a restocking fee depending on the product condition. Please see our full return policy or contact support.
Can I speak to a specialist before buying?
Absolutely. Our sales and technical support teams are available 7 days a week to answer your questions and ensure the right fit.
Do you offer installation or technical guidance?
While we don’t provide installation services, our support team can offer guidance, manuals, and referrals to certified mechanics or marine specialists.