Frequently Asked Questions


What Shipping Methods Are Available?

All three modes of shipping-land, air, and sea-play a major role in our economy. Each offers benefits that the other mode of transport might not offer Land transport is great for moving large, heavy loads that can’t be broken down into smaller units. It’s also much less expensive than air transport for most shipments. However, land transport can take longer to get your products where they need to go compared to air or sea modes of transportation.

Do You Ship Internationally?

Yes, we do! We ship to most countries in the world. If you don't see your country listed, please email us at and we'll let you know if we can ship there.

How Long Will It Take To Get My Package?

We ship orders typically within 2-7 business days. We'll send you an email when your order ships with a tracking number so you can track the progress of your package. Shipping is 99 Euros within Germany. We ship worldwide—please see our International Orders page for more information, including shipping rates.


What Payment Methods Are Accepted?

What Payment Methods Are Accepted The first thing you’ll want to do is decide what payment methods you’ll accept. You can choose from a range of options, including cash and credit cards. If you’re running a business that only accepts cash payments, then consider installing a point-of-sale system that can be used with mobile devices. This allows customers to pay using their smartphones or other mobile devices, making it easier for them to purchase products on the go. -Credit Card (Visa, MasterCard, Bank Transfer, PayPal, and USDT)

Is Buying On-Line Safe?

The most important thing to do is make sure you’re buying from a reputable site. You can check out our reviews online and see if they have any complaints against them. Also, don’t buy anything from sites that are asking for personal information like your credit card number or social security number before you even get to look at the product!

Order & Retunrs

How do I place an Order?

The easiest way is to go directly to our site where you want to buy something and look for a “for the product you want to order” add the product to cart and then proceed to check out, fill in your delivery address and then chose a payment method and hit the place order button. or similar button. You can also place an order by phone or email, but we recommend you do this only if the site offers that option.

How Can I Cancel Or Change My Order?

We offer a way for you to change or cancel your order. You should check our policy before making a purchase and make sure that you understand it so there are no misunderstandings later. Can I Return My Purchase? This depends on our return policy, which is clearly stated on our website. If it isn’t, then you probably won’t be able to get your money back if something goes wrong with your purchase.

Do I need an account to place an order?

Do I need an account to place an order? Our website does not require you to create an account before placing an order. Accounts are automatically created on you place an order. It also helps us track our customers’ preferences and make sure that they are getting the best service possible.

How Do I Track My Order?

To track your order, simply sign in to your account and click the “My Account” button on the top right corner. From there, you will be able to view all current orders placed by clicking on “View Orders”. If you are not signed in or do not have an account with us yet, please create one here.

How Can I Return a Product?

To return a product, simply log in to your account and click on “My Account”. From there, click the button that says “Return an Item”. This will bring you to a page where you can enter your order number and select the items that need to be returned. Once this is done, please send us a message via our contact form or call us at+49 1521 6449600 for further instructions on how we can process your return.
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